Returns Policy

We want you to be completely happy with your purchase.

Our Returns Promise

If you're not happy with your purchase, return it unused and in its original packaging within 14 days.

Faulty or Damaged Items

We'll send a free replacement or issue a full refund.

Change of Mind

Return postage is your responsibility for change-of-mind returns.

Full Order Returns

Return your entire order within 7 working days and we'll also refund postage charges.

Important Notes

• Items must be unused and in original packaging
• Please retain proof of postage — we can't be held responsible for returns lost in transit
• Refunds issued to the original payment method only
• We'll email you to confirm when your refund has been processed

How to Return

Contact us first: 📞 01634 389977 · @HomelyGiftsRainham · Contact page